Gamera

Set up two-factor sign-in

Three steps, about five minutes.

What it is

An extra six-digit code, from an app on your phone, that you enter after your password to keep your account secure.

Why it matters

1. Open an authenticator app

Install one if you need to, then open it: Google Authenticator, Microsoft Authenticator or Bitwarden Authenticator (all free), or 1Password.

2. Add your account

An authenticator app: tap + and choose Scan a QR code or Enter a setup key.
In your app
Part of the set-up page: the QR code marked 1 and the setup key marked 2.
On the set-up page (example: this QR code and key will not work)

Exact buttons for your app:

Google Authenticator
  • Tap +, then Scan a QR code.
  • Or tap +, then Enter a setup key: account Gamera, paste the key, Time based, Add.

Google's guide (opens in a new tab)

Microsoft Authenticator
  • Tap +, then Other account (Google, Facebook, etc.), not "Work or school account", and scan.
  • Or, on the camera screen, tap Enter code manually: account Gamera, paste the key as the secret key, Finish.

Microsoft's guide (opens in a new tab)

Bitwarden
  • Bitwarden Authenticator: tap + and scan, or tap Enter key manually and paste the key. Choose Save here.
  • Bitwarden Password Manager (Premium or a paid plan): edit the login, Set up TOTP, scan or paste the key, Save.

Authenticator guide (opens in a new tab) · Password Manager guide (opens in a new tab)

1Password
  • Edit the login for Gamera, select Add More, then One-Time Password.
  • Scan the QR code (on a computer, 1Password reads it from your screen) or paste the key, then Save.

1Password's guide (opens in a new tab)

3. Enter the code

Type the six-digit code the app shows into the code box (3) and select Turn on two-factor sign-in.

The code box, marked 3, and the Turn on two-factor sign-in button.

Opened this guide from the set-up page? Switch back to that tab.

Save your recovery codes

Next you will see ten recovery codes, shown only once. Each one lets you sign in a single time if you lose or replace your phone, so keep them somewhere safe, such as your password manager.

Trouble?

Scanned with your phone's camera
Open your authenticator app and scan from there instead.
"Please match the requested format" or "That looks like the setup key"
The key goes into your app. The code box takes the six digits the app shows.
"That code did not match" or "did not work"
Set your phone's date and time to automatic, then try the current code.
"That set-up code expired"
Add the new QR code, and once it works, delete the older entries.
Your app lists Gamera twice
Only one entry works. Try the other, then delete the one that fails.
New or lost phone
Move your codes with your app's transfer or export option before resetting a phone. Lost it? Sign in with a recovery code, or ask your administrator to reset two-factor sign-in.